- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.
- Free Cancellation up to 45 days before the departure date. (Booking amount is non-refundable)
- 44 Days to 30 days of Departure date. 10% of the total Trip cost along with the booking amount will be charged as a cancellation fee.
- 29 Days to 20 Days of Departure date. 25% of the total trip cost along with the booking amount will be charged as a cancellation fee.
- If cancellation are made 7 days before the date of travel then 50.0% of total tour cost will be charged as cancellation fees
- If cancellation are made 0 days to 7 days before the date of travel then 100.0% of total tour cost will be charged as cancellation fees
- The applicable refund amount will be processed within 10 business days
- All applicable refunds will be done in traveller’s account.
- 100.0% of total tour cost will have to be paid 0 days before the date of booking